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Chitown-Angler

Joined: 02:23am - Dec 3,11
Posts: 342
Location: Highland Indiana

Post Posted: 02:06am - May 18,18 
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Just wanted to say how grateful I am for the help from Frank at Calumet Marine. The backstory is I stripped the threads on my seastar hydraulic steering pivot bolt. This is no ordinary bolt, it is special order. I start to panic as my family vacation is a week out and without that bolt i can't steer my boat. I give Frank a buzz and he tells me to come on down, should have what I need. Not only does he have them, he gives me two of them, and the lock nut - for nothing. He could have charged me anything as I desperately needed one, and I offered to give him something for his troubles but he wouldn't take it. Class act- so thanks for saving my vacation, Frank, take care and tight lines.

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Joined: 11:31am - Aug 27,12
Posts: 465
Location: Winthrop Harbor

Post Posted: 05:59am - May 18,18 
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ltrain wrote:
Just wanted to say how grateful I am for the help from Frank at Calumet Marine. The backstory is I stripped the threads on my seastar hydraulic steering pivot bolt. This is no ordinary bolt, it is special order. I start to panic as my family vacation is a week out and without that bolt i can't steer my boat. I give Frank a buzz and he tells me to come on down, should have what I need. Not only does he have them, he gives me two of them, and the lock nut - for nothing. He could have charged me anything as I desperately needed one, and I offered to give him something for his troubles but he wouldn't take it. Class act- so thanks for saving my vacation, Frank, take care and tight lines.


That there is a "Super" act!
Not very many of those kind of places open anymore! That is very nice of you Frank! I also, Thank You! For this act of kindness. :thanks :respect

Good Luck to All,
Steven

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Joined: 05:19pm - Feb 22,06
Posts: 986
Location: Chicago IL

Post Posted: 07:30pm - May 18,18 
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Only place and guy that touches my boat. Their service is second to none.

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